Kudos to Ford

I need to have some parts replaced on my car so yesterday I set out on my first attempt at getting it done. At the first place the quote was so high I thought that they were just trying to rip of the foreigner. But I kept asking at other car places and the quotes were all equally as high or higher. (Sorry for my unkind thoughts).
None of the places that I stopped had the parts in stock so I ended up at one of the Ford dealerships and I have to say that they were nicer, more patient and more helpful than ANY business that I have ever been at here in Hungary. They literally spent over an hour being unbelievably patient with my limited Hungarian as they tried to explain what I needed, even going so far as to tell me that the part that they could order for me wasn’t the one that I should buy since it would be aluminum instead of steel. They even called around to find out where they had the parts in stock. Over and over again they tried to find another way to explain when I wasn’t familiar with the words they were using. I was amazed at their patience and helpful attitude!
I just wanted to say: "Yeah Ford!" I was SO impressed with the kindness, patience and professional attitudes of this dealership.


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